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We’ve come across this issue on quite a few occasions. It seems that this issues arises after a botched uninstall of Java products. It seems to leave a registry entry behind that makes it nearly impossible to reinstall Java. We’re not exactly sure what the registry entry is at this point, but we have found that running the registry cleaner in Ccleaner removes it. Ccleaner is an excellent product, and its totally free. But we do recommend making a donation to them to keep their product free.

The process is simple. Download Ccleaner, run the cleaner first, then run the registry cleaner second. Restart you’re computer, and you should now be able to install the latest Java.
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As a web designer and IT professional, it can be pretty hard to get things done on your own website. We decided its been a little to long since we released some of our own work. So here’s what we came up with. Lets us know what you think.

CompRepairGurus Design Bureau

Here’s my solution.
Edit the file: install directory/wp-includes/class-phpmailer.php
Go to line 75 (Wordpress 2.7.1) and edit whats inside the quotes.
It may say something like “root@localhost.com” or something along those lines.
You’ll also want to add your email address on line 88, inside the empty quotes. This will be your reply address.

And thats it. Your sever will now send administrative Emails from your desired address. Let us know if this was helpful.

This issues can be caused by an accidental uninstall of the HD Audio drivers, or a bad install of the HD Audio drivers. Our fix is as follows.

Open regedit, run > regedit, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Windows. Double click CSDVersion, and change the hex value from 300 to 200. This tricks XP into thinking its running Service Pack 2. Run the WindowsXP-KB888111-x86-ENU update. After the update completes go back to the registry and change HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Windows\CSDVersion back to 300. Your done, let us know if this was helpful.

Today we’re putting the finishing touches on our good friend Mike’s website. He’s a photographer currently located in Antioch Ca. The pictures may be a bit racy, but the site is beautifully built, with tons of trick features and a beautiful gallery setup. The site is still a little buggy, but we’ve released it early in order for Mike to have examples of his work for his upcoming Playboy debut. Have a look and tell us what you think. Thanks for visiting the site.

Here’s a question we recently received. My Toshiba Satellite 1800 laptop display is blank but it works when hooked up to an external monitor. There’s any number of things that could cause this issue. So we’ll try to cover everything we think would cause this issue.

1. The first question we’d ask is, was the operating system recently reinstalled? If so do you have the correct drivers installed for the system?

2. The second thing we would look at is the display itself. While the screen may be blank it can still be displaying an image. Take a flashlight and shine it at an angle to the screen. If you can see the “shadow” of your screen, and your mouse moving around, the problem is most likely a LCD backlight problem, or an LCD inverter problem. If the backlight went out suddenly, its typically the inverter. If the light faded over time, its typically the actual backlight. Seeing that an external monitor works, this is more than likely the answer to your problem.

3. If you can’t see a “shadow” of your display and you haven’t taken your computer apart, and you haven’t reinstalled your OS. Then it’s most likely not a display issue. The next step is to diagnose the video card. This is a little more in depth, but in most cases, if a video card is suspected to be the problem, it should simply be replaced. This doesn’t apply to all laptops. Most laptop motherboards use integrated video cards.

Hopefully this was helpful. If you have any follow up questions, please feel free to ask.

After updating to the newest bios on the Intel Desktop Board D845GVSR, we lost our USB. The problem was that the CMOS map was changed to include the “USB Enable/Disable” function. In order to get back your USB, you must use the procedure listed below.

1. Shut down the computer safely and remove the chassis cover.
2. Move the BIOS Configuration jumper to the Maintenance position. Aka; the CMOS jumper.
3. Power on the computer and enter BIOS Setup (press F2 during boot).
4. Go to the Advanced > USB Configuration menu.
5. Enable the USB Function.
6. Go to the Exit menu and select Save Custom Defaults.
7. Save and exit the BIOS setup.
8. Turn off the computer.
9. Move the BIOS Configuration jumper back to the normal mode position.
10. Power on the computer and enter the BIOS Setup again to verify that the Advanced > USB Configuration menu is now back to normal.

Hope this helps someone Let us know if you have a questions.

I’ve never been a big fan of Norton. Their products always seem to slow systems down, and seem to cause more problems then they resolve. This system was no different. Norton 360 had been uninstalled through add remove programs. Norton ended up leaving bits and pieces of itself all over the computer. Which left the machine in an unusable state. Using a command prompt we could ping google.com, which means DNS is ok. We then attempted to rebuild the Winsock, which again didn’t work. It was at this point we knew the problem had to be Norton. After a bit of googleing we found “The Norton Removal Tool” After we ran this little gem the computer restarted, and we were back in business.

After the repair we loaded on Avast Professional. Avast is an excellent anti-virus that’s uses far fewer resources than Norton. We also recommend AVG anti-virus.

After you upgrade a Microsoft Windows Server 2003-based computer to Microsoft Windows Server 2003 Service Pack 2 (SP2), Help and Support is missing when you click Start. Additionally, the Help menu is missing in programs that are running on the Windows Server 2003 SP2-based computer.

Additionally, when you type msinfo32.exe or Helpctr.exe at a command prompt to try to start Help and Support manually, you receive the following error message:
Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named ‘Help and Support’.
However, when you start the Services Microsoft Management Console (MMC) snap-in, the Help and Support service is not listed.

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