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After hours on the phone with AT&T techs, we’ve come to find that AT&T is blocking port 25. AT&T’s doing this in an effort to curb spam, and unsolicited Emails. If you’re having this issue, we recommend you call AT&T and have them unblock the port. Keep in mind that AT&T now has two divisions, U-Verse and DSL. Be sure to call the correct department.

AT&T DSL Support (888)722-9337
U-Verse Tier 2 support (877)293-9986

The machine came to us in an inoperative state. We were also unable to get into the bios due to a lost password. We diagnosed the problem to a bad hard drive. Most laptop hard drives fail due to being dropped. Read more

Unlike XP, you can’t right click your menu bar to remove functions, such as the Menu, Address Bar, or Standard Buttons. Your only option in Vista is to go to your control panel, choose “Folder Options”, click the view tab. Once there you should check two things. The first is “Always Show Menus”. The second “Display the full path in the title bar (Classic Folders Only)”

This will give you back the classic menus that have become so familiar to XP users. If you have any questions pertaining to this post, or anything else Vista related, let us know.

We realize that you value the information we release as part of doing business. We are not only Google seachable. But we will soon be adding a local search function to the website. We appreciate the feedback, and encourage more of your questions and comments. If you need help with an issue we haven’t covered yet, please ask us. Thanks for visiting.

We recently repaired a heavily infected computer. After clean-up we were unable to change the desktop background image. Even after clean-up the names of the background images were all grayed out. After a bit of research we came across several registry keys which were added by a virus.

The first thing we did was to, uncheck “lock web content” in “display properties”.

Then we deleted the following registry keys….

Click “Start” hit run (can’t see run?), type ” Regedit ” (without the quotes) and navigate to the following entries, and delete them.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\ActiveDesktop\NoHTMLWallPaper = dword:00000001

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\System Wallpaper = “”

Viruses are always trying to cover their tracks. This repair was no exception…. Error Message: “Task Manager has been disabled by your administrator”. There was no way anyone using this computer would even be capable of securing “Task Manager”. After a bit of research I came across two things, the first was that “Spybot” picked up this problem. The second was that, “Spybot” could only half-repair the problem. After a restart I found that either typing

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

into the “run command”

Or go to “Run” and type “Regedit” and navigate to

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System

and delete “DisableTaskMgr”

cleared the problem right up.

Once again, if you have any problems, please Contact Us.

If you can’t see the run command under the start option try….

“Right clicking” the “Task Bar”, choose “Properties”, click the “Start Menu” tab, click the “Customize” button, click the “Advanced Tab”, then scroll down to “Run command” and check the box. If its checked, un-check it, apply, and re-check it. If this doesn’t help, tell me, and I’ll help you resolve the issue. Thanks for helping the knowledge base

Recently I replied to a post for help on TechNet.com, about the “BSOD” aka “Black Screen of Death”. I had come across a few computers in this condition. My initial thought was Virus Infection, or a “LNBTW” aka. “Lose nut Behind The Wheel”. But after a good deal of research, I came to the realization that it was a significant update, or hardware change causing these issues. It appears that Microsofts New Anti-Piracy technology is interfering with basic computer updates. Significant updates to RAM, Hard Drives, or power supplies, are causing issues with the new Microsoft Vista OS. Read more

Work in progress: These are basic artistic concepts.
FeedBackFromDiners
ToGodBeTheGlory

Here’s a list of a few sites we’ve recently completed. Take a look and tell us what you think.
HonestAbePlumbing
HonestAbeRestoration
WaterDamageService
HonestAbeRemodeling
TBInterpreting

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