Virus Infection “Unable to change desktop background image”

We recently repaired a heav­ily infected com­puter. After clean-up we were unable to change the desk­top back­ground image. Even after clean-up the names of the back­ground images were all grayed out. After a bit of research we came across sev­eral reg­istry keys which were added by a virus.

The first thing we did was to, uncheck “lock web con­tent” in “dis­play properties”.

Then we deleted the fol­low­ing reg­istry keys....

Click “Start” hit run (can’t see run?), type ” Regedit ” (with­out the quotes) and nav­i­gate to the fol­low­ing entries, and delete them.
(more...)

Sep 22, 2007 | Windows XP | 5 Comments »

Error Message: “Task Manager has been disabled by your administrator”

Viruses are always try­ing to cover their tracks. This repair was no excep­tion.... Error Mes­sage: “Task Man­ager has been dis­abled by your admin­is­tra­tor”. There was no way any­one using this com­puter would even be capa­ble of secur­ing “Task Man­ager”. After a bit of research I came across two things, the first was that “Spy­bot” picked up this prob­lem. The sec­ond was that, “Spy­bot” could only half-repair the prob­lem. After a restart I found that either typing

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

into the “run com­mand”

Or go to “Run” and type “Regedit” and nav­i­gate to

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System

and delete “DisableTaskMgr”

cleared the prob­lem right up.

Once again, if you have any prob­lems, please Con­tact Us.

Sep 18, 2007 | Windows XP | 1 Comment »