Viewing Windows XP Archives

Disable Microsoft Software Wavetable Synthesizer, My Music’s Cutting Out...

We recently encoun­tered a sys­tem that had an inter­mit­tent sound prob­lem. After run­ning for a few days, any music played would fade and recover repeat­edly. After research­ing the prob­lem, we started with a typ­i­cal round of updates to the usual sus­pects. Those being sound card dri­vers, codec’s, any media player soft­ware being uti­lized for play­back. At first this seemed to resolve the issue, but after just a few days, the prob­lem returned.

Not only was this a prob­lem with our media play­ers, but it was also effect­ing stream­ing online music. Our cur­rent favorite online music ser­vice is Last.Fm. After Pandora’s recent deci­sion to limit users free lis­ten­ing to 40 hrs a month.

So at this point we were able to elim­i­nate our browsers and media play­ers, as these were both up to date. The next thing to rule out was our hard­ware. This was sim­ple enough as the hard­ware is a home the­ater sys­tem that’s uti­lized by other devices, all of which never have an issue. By process of elim­i­na­tion were left with dri­vers and media enhance­ment software’s.

As it turns out there’s an enhance­ment loaded by win­dows, our ver­sion being “Win­dows Vista Ulti­mate 64 Bit”. That par­tic­u­lar enhance­ment goes by the name of “Microsoft Soft­ware Wavetable Syn­the­sizer”. When open­ing your sound prop­er­ties from the con­trol panel, you’ll typ­i­cally see 3 tabs across the top of the win­dow. These are, Play­back, Record­ing, and Sounds. You’ll more than likely be on the Sounds tab by default. If win­dows sounds drive you nuts, as they do us, this is a good oppor­tu­nity to dis­able them. Sim­ply choose “No Sounds” from the drop down on the sounds tab. In Vista you also have the option to load the startup sound separately.

Now select the “Play­back” tab, and dou­ble click the upper device, usu­ally called “Speak­ers”. If you’re not sure which device is your default play­back device, play some music and look for the device with active lev­els. Dou­ble click that device and nav­i­gate to the “Advanced” tab. If selected, uns­e­lect both boxes under “Exclu­sive Mode”. Don’t be tempted to increase your sam­ple rate on this tab. Typ­i­cally the defaults are opti­mal, and increas­ing them could lead to an exag­ger­a­tion of what we’re here to fix.

Keep in mind sys­tems will vary in these areas depend­ing on dri­vers, sys­tem setup, and so forth. So you’re set­tings may look slightly dif­fer­ent. Next choose the “Enhance­ments” tab. Dis­able every­thing on this tab, if possible.

Now restart you com­puter, and the issue should be resolved. We men­tion ear­lier in the arti­cle that as part of our diag­no­sis, we updat­ing sys­tem dri­vers and codec’s. In the long run, reg­u­lar updates will lead to a much more pos­i­tive com­put­ing expe­ri­ence, and will dras­ti­cally reduce the num­ber of errors you encounter. Let us know if this was help­ful by leav­ing a reply below. Happy com­put­ing. :-)

We’ve Added A Live Support Function...

glossy-ball-smiley
If you look to your right, you may have noticed a live chat but­ton. If we’re online and avail­able to chat, feel free to try it out. We strive to pro­vide our clients with the high­est level of IT sup­port and ser­vice. When it comes to inno­v­a­tive design, lead­ing edge cus­tomer sup­port, and guar­an­teed sat­is­fac­tion, the Gurus are the lead­ers of the pack.

Do you have a web­site your inter­ested in devel­op­ing? If so, let us give you free quote. We’ll uti­lize the lat­est tools and appli­ca­tions to make your dream site a real­ity. Thanks for read­ing our post. Feel free to leave a comment.

I Don’t Have Outlook, Is There a Similar Product I can Download?

TbirdLogo

The short answer is, Yes.

Listed below you’ll find a vari­ety of free Email clients avail­able for down­load. But be aware, not all mail providers allow you to use a mail client such as Out­look. Both Yahoo and Hot­mail require their users to upgrade to a paid ser­vice in order to access their Email via a mail client. How­ever, if you’re ISP pro­vid­eds you with an Email account, ie. pacbell.net, sbcglobal.net, att.com, comcast.net, etc., You’ll more than likely be able to access your Email using a mail client.

(more...)

What’s a good Anti-Virus to use?

We wrote this post in response to a com­ment on another post. We most often rec­om­mend Avast, AVG, and Zone Alarm. Our choices are based on prod­ucts that are effi­cient in pre­vent­ing virus infec­tions, semi trans­par­ent, unob­tru­sive, and user friendly. And FYI. if you see the image below when copy­ing files, you may have a virus. :-)

Virus

Avast free and Avast Pro:

Avast pro­vides a free Anti-Virus, how­ever we found it to be a lit­tle intru­sive and irri­tat­ing. Avast seems to pester its free users with con­stant pops and related to their paid product.

Their paid prod­uct how­ever is a dream to use. The only time Avast Pro will ever pester you or slow your flow of work and surf­ing, is if you encounter a mali­cious script from a web­page, down­load mali­cious soft­ware, a viruses, or any other prob­lem you may have.

(more...)

UAA HD Audio Driver Missing, Can’t Update

This issues can be caused by an acci­den­tal unin­stall of the HD Audio dri­vers, or a bad install of the HD Audio dri­vers. Our fix is as follows.

(more...)

Netgear MRVGINA.dll, disables fast user switching XP

We came across this issue after installing a Net­gear wire­less card in a desk­top run­ning Microsoft XP. The fix was quite sim­ple. Start by open­ing regedit, Start-Run-Type regedit. Nav­i­gate to HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/Current Version/WINLOGON And delete the key named GINAdll

Its as sim­ple as that. Restart the com­puter and your good to go.

Virus Infection “Unable to change desktop background image”

We recently repaired a heav­ily infected com­puter. After clean-up we were unable to change the desk­top back­ground image. Even after clean-up the names of the back­ground images were all grayed out. After a bit of research we came across sev­eral reg­istry keys which were added by a virus.

The first thing we did was to, uncheck “lock web con­tent” in “dis­play properties”.

Then we deleted the fol­low­ing reg­istry keys....

Click “Start” hit run (can’t see run?), type ” Regedit ” (with­out the quotes) and nav­i­gate to the fol­low­ing entries, and delete them.
(more...)

Error Message: “Task Manager has been disabled by your administrator”

Viruses are always try­ing to cover their tracks. This repair was no excep­tion.... Error Mes­sage: “Task Man­ager has been dis­abled by your admin­is­tra­tor”. There was no way any­one using this com­puter would even be capa­ble of secur­ing “Task Man­ager”. After a bit of research I came across two things, the first was that “Spy­bot” picked up this prob­lem. The sec­ond was that, “Spy­bot” could only half-repair the prob­lem. After a restart I found that either typing

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

into the “run com­mand”

Or go to “Run” and type “Regedit” and nav­i­gate to

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System

and delete “DisableTaskMgr”

cleared the prob­lem right up.

Once again, if you have any prob­lems, please Con­tact Us.

I Can’t See The Run Command

If you can’t see the run com­mand under the start option try....

Right click­ing” the “Task Bar”, choose “Prop­er­ties”, click the “Start Menu” tab, click the “Cus­tomize” but­ton, click the “Advanced Tab”, then scroll down to “Run com­mand” and check the box. If its checked, un-check it, apply, and re-check it. If this doesn’t help, tell me, and I’ll help you resolve the issue. Thanks for help­ing the knowl­edge base :)