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Setup failed while installing sub-component Exchange ActiveSync with error code 0xC0070643
In the process of setting up a new 2003 Exchange Server, we were confronted with the following error while installing Service Pack 2.
Setup failed while installing sub-component Exchange ActiveSync with error code 0xC0070643 (please consult the installatoin logs for a detailed description). You may cancel the installation or try the failed setup again.
Digging into the installation logs we see that the setup is failing while attempting to install MSXML:
[18:52:22] Calling MSXML installer with command line: "msiexec /i msxml3.msi /q reboot="ReallySuppress""
[18:52:22] Process created ... waiting (-1)
[18:52:23] Process has exited with 0x000643
[18:52:23] The commandmsiexec /i msxml3.msi /q reboot="ReallySuppress"
failed, returning error code 1603 (Fatal error during installation.). -- ID:31136 -- ScCreateProcess (f:\tisp2\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC0070643 (1603): Fatal error during installation.
The event logs subsequently tells us:
Event Type: Error
Event Source: MsiInstaller
Event ID: 1013
Description:
Product: Microsoft XML Parser -- Your system has newer version of MSXML3 SP5 than the version you are attempting to install. Setup will quit.
The way we solved our issue, is as follows:
1. Get a copy of the Windows Installer package for the version of MSXML 3 you have installed.
2. Place a copy inside Exchsrvr\bin
3. Rename the existing msxml3.msi to msxml3.msi.backup
4. Make a copy of the latest version MSXML Windows Installer file and rename it to msxml3.msi. This will leave you with msxml3.msi and msxml3sp?.msi (in my case msxml3sp7.msi).
5. Click Retry on the error window, and it should continue as planned.
In our case we need MSXML.msi from sp1 815kb, instead of the sp2 version at 1.8 mb
Special thanks to Mexi Rob for the help on this issue.
Thanks a lot, you solved my problem.
No problem. We’re glad our posts are helping people. We love hearing replies like yours.
Thank you for this post...i would have never figured this one out
We’re just glad to hear our posts are helping people. Thanks for your comment.