“Help and Support” is missing after you upgrade to Windows Server 2003 Service Pack 2

After you upgrade a Microsoft Win­dows Server 2003-based com­puter to Microsoft Win­dows Server 2003 Ser­vice Pack 2 (SP2), Help and Sup­port is miss­ing when you click Start. Addi­tion­ally, the Help menu is miss­ing in pro­grams that are run­ning on the Win­dows Server 2003 SP2-based computer.

Addi­tion­ally, when you type msinfo32.exe or Helpctr.exe at a com­mand prompt to try to start Help and Sup­port man­u­ally, you receive the fol­low­ing error mes­sage:
Win­dows can­not open Help and Sup­port because a sys­tem ser­vice is not run­ning. To fix this prob­lem, start the ser­vice named ‘Help and Sup­port’.
How­ever, when you start the Ser­vices Microsoft Man­age­ment Con­sole (MMC) snap-in, the Help and Sup­port ser­vice is not listed.

(more…)

Nov 22, 2008 | Server 2003 | Leave A Comment »

How Can I Make Office 2007 Save in The Older Format by Default?

To change default file save options in Office Excel 2007

1. Double-click Microsoft Office Excel 2007, double-click Excel Options, and click Save.
2. In the right pane, right-click Save Excel files as, and select Prop­er­ties.
3. In Save files in this for­mat, select Enabled.
4. In the drop-down box, select a default file save for­mat.
5. Click Apply to save the settings.

To change default file save options in Office Pow­er­Point 2007

1. Double-click Microsoft Office Pow­er­Point 2007, double-click Pow­er­Point Options, and click Save.
2. In the right pane, right-click Save files in this for­mat, and select Prop­er­ties.
3. In Save files in this for­mat, select Enabled.
4. In the drop-down box, select a default file save for­mat.
5. Click Apply to save the settings.

To change default file save options in Office Word 2007

1. Double-click Microsoft Office Word 2007, double-click Word Options, and click Save.
2. In the right pane, right-click Save files in this for­mat, and select Prop­er­ties.
3. In Save files in this for­mat, select Enabled.
4. In the drop-down box, select a default file save for­mat.
5. Click Apply to save the settings.

Nov 22, 2008 | Computer Repair and Networks | Leave A Comment »