Posts Tagged ‘support’

AT&T U-verse 2wire Gateway and DD-WRT Router in DMZ Mode…

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We’ve recently upgraded our ISP to AT&T U-verse. With this switch AT&T pro­vided a 2wire gate­way. So far the ser­vice has been excel­lent. Recently we setup a live chat sup­port fea­ture on the web­site, as you can see to the right. With this fea­ture we also plan to inte­grate a remote desk­top fea­ture, to allow us to pro­vide our clients with live and instant support.

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We’ve Added A Live Support Function…

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If you look to your right, you may have noticed a live chat but­ton. If we’re online and avail­able to chat, feel free to try it out. We strive to pro­vide our clients with the high­est level of IT sup­port and ser­vice. When it comes to inno­v­a­tive design, lead­ing edge cus­tomer sup­port, and guar­an­teed sat­is­fac­tion, the Gurus are the lead­ers of the pack.

Do you have a web­site your inter­ested in devel­op­ing? If so, let us give you free quote. We’ll uti­lize the lat­est tools and appli­ca­tions to make your dream site a real­ity. Thanks for read­ing our post. Feel free to leave a comment.

Help and Support” is missing after you upgrade to Windows Server 2003 Service Pack 2

After you upgrade a Microsoft Win­dows Server 2003-based com­puter to Microsoft Win­dows Server 2003 Ser­vice Pack 2 (SP2), Help and Sup­port is miss­ing when you click Start. Addi­tion­ally, the Help menu is miss­ing in pro­grams that are run­ning on the Win­dows Server 2003 SP2-based computer.

Addi­tion­ally, when you type msinfo32.exe or Helpctr.exe at a com­mand prompt to try to start Help and Sup­port man­u­ally, you receive the fol­low­ing error mes­sage:
Win­dows can­not open Help and Sup­port because a sys­tem ser­vice is not run­ning. To fix this prob­lem, start the ser­vice named ‘Help and Sup­port’.
How­ever, when you start the Ser­vices Microsoft Man­age­ment Con­sole (MMC) snap-in, the Help and Sup­port ser­vice is not listed.

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