Setup failed while installing sub-component Exchange ActiveSync with error code 0xC0070643

In the process of set­ting up a new 2003 Exchange Server, we were con­fronted with the fol­low­ing error while installing Ser­vice Pack 2.

Setup failed while installing sub-component Exchange ActiveSync with error code 0xC0070643 (please consult the installatoin logs for a detailed description). You may cancel the installation or try the failed setup again.

Dig­ging into the instal­la­tion logs we see that the setup is fail­ing while attempt­ing to install MSXML:

[18:52:22] Calling MSXML installer with command line: "msiexec /i msxml3.msi /q reboot="ReallySuppress""
[18:52:22] Process created ... waiting (-1)
[18:52:23] Process has exited with 0x000643
[18:52:23] The command

msiexec /i msxml3.msi /q reboot="ReallySuppress"

failed, returning error code 1603 (Fatal error during installation.). -- ID:31136 -- ScCreateProcess (f:\tisp2\admin\src\libs\exsetup\hiddenw1.cxx:1821)
Error code 0XC0070643 (1603): Fatal error during installation.

The event logs sub­se­quently tells us:

Event Type: Error
Event Source: MsiInstaller
Event ID: 1013
Description:
Product: Microsoft XML Parser -- Your system has newer version of MSXML3 SP5 than the version you are attempting to install. Setup will quit.

(more...)

Nov 22, 2008 | Server 2003 | 4 Comments »

Today We Repaired An Averatec 3150 Laptop....

The machine came to us in an inop­er­a­tive state. We were also unable to get into the bios due to a lost pass­word. We diag­nosed the prob­lem to a bad hard drive. Most lap­top hard dri­ves fail due to being dropped.

(more...)

Apr 09, 2008 | Computer Repair and Networks | 5 Comments »